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"We dispatch orders within 24-48 hours of receiving the order."Tracking
Once it has left the warehouse you will receive a email containing the tracking number and the courier company's details to follow it
Approximate Transit Times
VIC, approximately 2 - 5 working days;
NSW, SA, ACT, QLD approximately 3 - 7 working days For customers in NT,WA and TAS, approximately 7 - 9 working days
*For very regional WA and NT customers please check our Shipping Guide
Products Typically have a 30 day return policy, as long as they are able to be placed back into the original packaging. Some of our mattresses and bed frames do have a longer return policy which will be outlined in the product listing.
360Homeware generally offers a 12-month warranty on all products.
Purchased this and was a bit annoyed the first day as it took a few hours to expand. After it had fully expanded i completely was over the moon as i have never slept longer and better. This mattress has completely helped me out in providing better support for my lower back and allowing me to wake up refreshed. I don't wake up in such pain as i used to and i find myself sleeping 7 hours straight a night rather then 4-5.
We are in love with our Cooling Gel Euro Mattress. Our old mattress was around 7 years old and was already sagging, so we purchased this as an alternative. I can safely say this is amazing and I will be buying another one for my daughter as a gift. My son set it up with ease, taking it out of the packaging and placing it on our frame, he was so impressed he has also asked for one. I look forward to sleeping on our mattress for a long time to come.
When moving back from the New Zealand to Brisbane, I needed a new mattress quickly. The 360homeware team was amazing in processing my order quicker and having it sent out to me. Three days later the mattress arrived however the box was slight damaged. Luckily the mattress was fine and very easy to set up and take out of the plastic packaging. The top layer feels amazing and not too firm, however not like i am sinking. My sleep has not been better since purchasing this as it feels like my allergies are better, you don't feel the springs and my partner moving around. I would recommend anyone looking for a reasonably priced mattress to try this out specifically. If you are having issues reach out to their team who are more then helpful and patient in answering questions.
Seems good quality so far. The foam on top does what it should and it is quite comfortable. The firmness and the feel is perfect. I have woken up with lower back pain previously to the point where i struggled to turn over due to m back. When i changed mattresses, i found myself sleeping throughout the whole night much better due to this mattress.
I bought this to replace my old memory foam mattress. It has no odor so you can use it immediately and it took around 5 hours for me to expand. The foam is not hard enough to cause a headache, but it is also not soft enough for my head to sink straight to the mattress. It provides excellent support on my side and my back, keeping body well alligned. I am very impressed with it since it is half the price of the previous mattress which i purchased.