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We dispatch orders within 24-48 hours of receiving the order.Tracking
Once it has left the warehouse you will receive a email containing the tracking number and the courier company's details to follow it
Approximate Transit Times
VIC, approximately 2 - 5 working days;
NSW, SA, ACT, QLD approximately 3 - 7 working days For customers in NT,WA and TAS, approximately 7 - 9 working days
*For very regional WA and NT customers please check our Shipping Guide
Products Typically have a 30 day return policy, as long as they are able to be placed back into the original packaging. For more information you can check out our warranty and return page here.
360Homeware generally offers a 12-month warranty on all products. For some mattresses and bed frames the warranty may be longer, please refer to the product listing.
Only issue was courier missed us the first time, so we had to wait another day to get it re delivered. The mattress itself is top and I am pretty content with it. I suffer from a sore neck and a twisted spine, so having the right mattress makes a huge difference to my sleep. My old one was just constantly not up to the standard i needed so I purchased the Star Sleep Flip-Sided mattress. I am sleeping without waking up in the middle of the night. My bac and shoulders feel great and I find myself with more energy in my day.
Love both sides of the mattress, it like changing it up and flipping every 5 weeks. It has been around 4 months now and I am thoroughly impressed with how the mattress still feels the same as the day i bought it. Comfort is 10/10, my shoulders and lower back feel great when laying on it.
My back feels much more relived
First mattress I bought online. Hesitating at first my friend referred me to 360homeware. Mattress is 9/10 for me! Very comfortable, and love that there is 2 sides that we can choose from.
Excellent bed and great bed frame. Arrived together in a prompt time frame. Easy to open this and expand it.